One of the most common types of System Service Exception BSOD is accompanied by dxgmms2.sys error name.
Dxgmms2.sys or the DirectX Graphics MMS is the file associated with graphics rendering on your PC. So, whenever the graphics card, its driver, or DirectX has some issues, the system services may malfunction. Thus, it results in a Blue screen error as a preventive measure to stop further damage. You can mostly find this error during gaming and graphics-intensive tasks.
In this guide, we are going to cover all the possible causes and provide the working fixes to solve the dxgmms2.sys BSOD error completely.
How to Fix System Service Exception (dxgmms2) BSOD Error?
Before moving on to the fixes, you can force reset your graphics driver. Sometimes, the drivers may be unresponsive, which may hinder the system service, resulting in the Blue screen error. After the system restarts, you can press Win + Ctrl + Shift + B to restart your graphics driver. The screen may blink with a beep sound indicating the restart.
Work on your system for a while to see if the BSOD appears again. If it does, let’s move on to the fixes.
Run DirectX Troubleshooter
As the dxgmms2.sys process is associated with DirectX, you first need to run a DirectX diagnostic test to see if there is any error.
- Press Windows + ‘R’ and type
dxdiagto open DirectX Diagnostic Tool. - Let it analyze your system for a while.
- After the analysis completes, click Next to move to the Display section.
- Inspect if it shows any error in the Note section.
- Click Next until you examine all the drivers for any errors.
- If it shows any issue, move on to rectify that particular hardware or its driver.
- Similarly, if it finds any problem with the DirectX, download the DirectX Runtime Installer from Microsoft and Install it.
Reinstalling or updating DirectX will resolve the issue for up to version 11 only. DirectX 12 is directly embedded in Windows. So, you can update it through Windows updates directly or by updating the graphics drivers.
See if the Blue screen still appears after fixing the errors.
Remove and Reinstall Graphics Drivers (DDU)
The dxgmms2.sys BSOD error is usually caused if there is any issue in the graphics card, either hardware or software. So, installing fresh graphics card drivers, especially NVIDIA drivers, should solve the issue.
We recommend using Display Driver Uninstaller (DDU) application in safe mode to remove all the display drivers, including their cache and system files. Before uninstalling the drivers, make sure to download the latest display drivers from the manufacturer’s website. If you are using a laptop, go to your laptop’s support page and download the newest drivers.
Let’s reinstall your display drivers.
- Download DDU from its official site and extract it.
- Press Windows + ‘I’ to open Settings and go to Recovery.
- Click on Restart now in the Advanced …….
Source: https://www.technewstoday.com/system-service-exception-windows-dxgmms2-sys/